Peggy Gizen is a Facilitator, Trainer and Motivational Speaker that will help enhance your organizational team’s building which contributes to productive workers, teams and a successful work environment. Successful organizations are collaborative, innovative, creative in problem solving, productive and additionally are profitable work environments.
The existing knowledge and skills based economy has revealed that many organizations are rife with job dissatisfaction and personality conflicts causing serious dysfunction in the workplace. These issues undermine organizational, team and personal performance, then contribute ultimately to failed organizational enterprises.
We need to keep businesses and organizations thriving! Successful business enterprises know this is a fact of survival. ‘Soft skills’ critical to this survival can be sharpened and empower team building in several of Peggy’s workshops.
Corporate Training – Being Human Services offers quality training and workshops to help your employees “be better…..do better.” Employee Recruitment, Personal Branding, Time Management, Creative Problem Solving and More!!
Customer Service Training – Your service team may represent the first, last or only interaction point between your customers and your company. Your front-line service professionals make or break countless opportunities, leads, sales and relationships everyday. With customer service training your employees will be left with proven techniques for creating unforgettable customer service experiences.
Empowerment: The Key To Customer Service – Train your employees how to get into ‘the driver’s seat’ of their life and they will learn techniques to make new, empowering choices. In return your employees will feel they are given the opportunity to do what they do best everyday, believe their opinion counts and will make a direct connection between their work and the company’s mission.
Emotional Intelligence – Business experts agree: Emotional Intelligence is a better predictor of your success than IQ or technical capability. It’s the one attribute that can help you work more effectively with all types of people in all types of situations. And no, Emotional Intelligence isn’t about being a “people person” or simply playing well with your peers. FAR from it. I’m talking about the ability to make people respect you and see things your way. EI is about working with less frustration and stress. EI helps people at all levels and in all industries acquire an uncanny ability to understand what makes people really tick. Yes, Emotional Intelligence is anything but “warm and fuzzy.” In a nutshell, it is POWER. You need to increase your Emotional Intelligence. This training will help you do just that! The good news is that Emotional Intelligence CAN be learned. You CAN feel comfortable working with anyone. You CAN effectively influence the nice guys, the mean guys, the oddballs, and the new department head. And yes, you CAN acquire the skills to rise above the worst office adversaries, win over bosses, and create a professional network so strong that your relationships fuel more success in your life than you’ve ever imagined.
Myers Briggs: Type and Teams – This sophisticated workshop is especially suited for businesses and professional groups who want to delve more deeply into understanding personality types to maximize benefits of team performances. The original developers of the personality inventory were Katharine Cook Briggs and her daughter, Isabel Briggs Myers. The best, the most popular and the most trusted personality tool available today, the Myers-Briggs Type Indicator ® (MBTI) assessment will offer you insights about yourself and your team that will be empowering and profound. Through a new understanding of individual differences and uncovering new ways to work and interact with others, it will help you create happier secure team members who can work together more collaboratively.
Personality Dimensions: Accepting and Respecting Different Work Styles – Personality Dimensions experience is a half day or full day workshop designed to provide employees, with a basic awareness of how their personality can influence their experiences. Unlocking the mystery of human behaviour is one of the most puzzling topics of our time. Personality Dimensions is an easy and entertaining concept to help individuals self identify their innate and unique character to better understand themselves and others.
Personality Dimensions and Education – Personality Dimensions® is the vehicle by which educators can become aware of their own strengths and values, as well as the strengths and values of their students. Educators will be able to design and implement curriculum components to more effectively work with their students and help students to gain a greater sense of self-worth as well as an ability to recognize and maximize their natural preferences in a variety of school experiences. The ability to work well in groups and teams, as well as independently is more important than ever in preparing students for their life path.
Personality Dimensions Sales & Customer Service – Personality Dimensions® can help any organization design effective sales and marketing campaigns and customer service programs that recognize and accommodate the diverse preferences and communication style of customers.
Overcoming the Five Dysfunctions of a Team – The trend in the developed world is to get skilled workers into the workforce as fast as possible in order to fill the needs of our growing economy and diminishing supply of skilled employees. Gone are the days of the ‘well rounded’, student who is adept not only in his/her area of expertise, but possesses the skills to work within the framework of a team. This workshop is invaluable to Corporate Employers whose success is derived from not only having highly skilled employees in their technical areas, but employees who can work together collaboratively, and build a team based on trust. The ‘Five Dysfunctions of a Team’ workshop is based on the lighthearted and humorous approach of renowned author Patrick Lencioni. Get to the root of why dysfunction happens in the workplace. Is your group working together as a team, or working against each other? The workshop includes a ‘Team Assessment Tool’ to help you analyze where your team is at, and what you need to do to get to where you want to be.