Emotional Intelligence


Emotional Intelligence is a key factor in workplace promotion and success.

Workshop Summary:

Dr. June Donaldson defines Emotional SMARTS as our willingness and ability to take personal responsibility for our emotional wellness during times of change – change in our workplace, our career, our relationships, our family structure, our health, wellness and aging. When we are emotionally smart, we effectively self-manage, appropriately behave in a variety of settings, contact and connect will with others and make productive life and career decisions that stand the tests of time and scrutiny.

Workshop Objective:

To gain insight and understanding of how you act and react in different situations. The self assessment will give you awareness of how you empathize, persevere, control impulses, communicate, make decisions, solve problems and work with others.

Workshop Format:

  • PowerPoint Presentation
  • Opening the Workshop
  • Introduction of The Emotional Smarts® Model Developed by Dr. June Donaldson
  • Completing the Emotional Smarts® Assessment
  • The Emotional Smarts® Assessment and Learning Tool
  • Scoring the Emotional Smarts® Assessment
  • Group Exercises for the Following Areas:
    • Awareness Cornerstone: Awareness skills refer to our ability to consistently identify and manage our emotions as Emotional Intelligencewe deal with life’s issues. We are able to manage our emotions in an assertive and optimistic manner as we stay focused on achieving goals and aspirations that are important to us. The awareness cornerstone includes:
      • Emotional Self-Awareness
      • Emotional Management
      •  Assertiveness
      • Goal Achievement
      • Optimism
    • Behavioural Cornerstone: Behavioural skills relate to our ability to operate free of emotional dependency on others, to monitor our stress reactions, to control our impulses and delay immediate gratification in order to achieve longer term wants or needs and to manage conflict with others. The behavioural cornerstone includes:
      • Self-Reliance
      • Stress Management
      • Impulse Control
      • Conflict Management
    • Contact Cornerstone: Contact skills relate to our ability to build and maintain durable empathic relationships with a range of people and to support those who are less fortunate and the common values on our society and environment. The contact cornerstone includes:
      • Relationship Building
      • Empathy
      • Community Care
    • Decision-Making Cornerstone: Decision-making skills relate to our ability to proactively identify potential challenges and creatively select solutions that are specific, measurable, attainable or achievable, reasonable or realistic and timely. The decision-making cornerstone includes:
      • Problem Identification
      • Creativity
      • Selecting Solutions
      • Reality Testing

Learning Outcomes:

  • Discover Your Strengths and Weaknesses
  • Gain Understanding of Skills and Competences
  • Better Understand Self and Others
  • Improve Decision Making Skills

All programs are available to be delivered at your site or a training room can be provided for 15 participants on the dates you prefer.

Cost: Workshop Facilitator Rate

Full Day             $1,600.00

Material Costs   $50.00/Participant

Additional expenses for your organization include my travel costs from Medicine Hat to your location and return to Medicine Hat (flights or mileage @ $0.68/km), accommodations (to be booked by your organization), cab or pick-up to/from airport and a meal allowance of $75.00/day.